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Course Content
CHAPTER 1: UNDERSTANDING INTERPERSONAL SKILLS IN A LEADERSHIP CONTEXT
💡 Guiding Questions: What distinguishes effective leaders from those who merely manage tasks? How do interpersonal skills shape the trust and motivation of a team? How can a leader's awareness of their own communication style influence collaboration and decision-making?
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📖 Part 1: What are interpersonal skills and why are they vital for leadership?
📖 Part 2: Key interpersonal skills every leader should cultivate
📖 Part 3: The impact of interpersonal competence on trust, collaboration, and team morale
🤔 TASK FOR YOU
💡 Inspiration for you
📚 Resources
CHAPTER 2: COMMUNICATION AS A CORE LEADERSHIP TOOL
💡 Guiding Questions: What makes communication not only clear, but truly influential? How do non-verbal cues and tone shape trust and perception? In what ways can inclusive and culturally aware communication strengthen a team's cohesion?
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📖 Part 1: What does effective communication look like in a leadership role?
📖 Part 2: The role of non-verbal cues, active listening, and feedback loops
📖 Part 3: How inclusive and culturally sensitive communication fosters belonging and engagement
🤔 TASK FOR YOU
💡 Inspiration for you
📚 Resources
CHAPTER 3: BUILDING RELATIONSHIPS AND MANAGING CONFLICT WITH INTEGRITY
💡 Guiding Questions: How can leaders build authentic, trust-based relationships that endure through challenge and change? What role does emotional intelligence play in managing conflict constructively? How can leaders turn tension into an opportunity for growth rather than division?
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📖 Part 1: How can leaders build authentic, trust-based relationships with team members?
📖 Part 2: Understanding sources of conflict and the importance of emotional intelligence in managing them
📖 Part 3: Strategies for turning conflict into growth and maintaining harmony in diverse teams
🤔 TASK FOR YOU
💡 Inspiration for you
📚 Resources
QUIZ
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Interpersonal Skills: Maximizing Leadership Potential
Interpersonal Skills: Maximizing Leadership Potential

🎥 Julian Treasure – How to speak so that people want to listen (TED Talk): techniques for vocal presence and persuasive communication.

🎧 Dare to Lead with Brené Brown – Podcast Episodes on Courageous Conversations: authentic dialogue and vulnerability in leadership.

🌐 Catalyst – Inclusive Communication Checklist: practical tips for bias-free messaging.

🎥 Nancy Duarte – The Secret Structure of Great Talks (TED Talk): crafting messages that inspire action.

📘 Covey, S. R. (2004). The 7 Habits of Highly Effective People. Free Press – habit 5 focuses on “Seek first to understand, then to be understood.”

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