🎥 Julian Treasure – How to Speak so That People Want to Listen

Practical vocal techniques and communication principles for speaking clearly, powerfully, and with empathy.

🎥 Amy Edmondson – Building a Psychologically Safe Workplace (TEDx Talk)

An introduction to psychological safety and how leaders can create environments where people feel able to speak up, acknowledge mistakes, and contribute ideas.

🎧 Brené Brown with Aiko Bethea – Inclusivity at Work: The Heart of Hard Conversations (Dare to Lead Podcast)

A conversation about empathy, accountability, listening, and the courage required to address difficult issues of equity and inclusion at work.

🌐 Harvard Business Review – The Power of Talk: Who Gets Heard and Why

A classic, though dated, examination of how conversational styles and gender expectations can influence authority, credibility, and whose voices are heard at work.

📘 Goleman, D. (1995). Emotional Intelligence: Why It Can Matter More Than IQ. Bantam Books.

A foundational introduction to emotional intelligence, including self-awareness, emotional regulation, empathy, motivation, and interpersonal skills.